Downloading and Installing Zoom 

I will be using Zoom video conferencing for all online Pilates classes. You will need to download this before your first class if you haven’t used it before.

  • If you are using a computer you can click on the link sent in your introductory email and then follow the instructions.
  • If you are using a smartphone or tablet, please download the Zoom Cloud Meetings app beforehand. 
  • After you book your Pilates class you will receive an email with a link to the next class.
  • Ensure your computer, smartphone, or tablet is charged or plugged into a power source prior to the class starting. 

Technical Tips

If you are having trouble accessing  Zoom please try the following: 

  • Go to https://zoom.us  Select ‘Join a Meeting’ – Enter the meeting ID and Password from your Zoom email invitation when prompted.  
  • If you are using a PC or laptop, check if you have the most updated browser downloaded.  
  • If you are using WiFi, and if someone else is streaming videos or films, this might affect your Zoom experience.  
  • Place your laptop or device as close to the wireless router as possible or plug your computer directly into an ethernet cable rather than using WiFi.